Tenant screening is of the utmost importance to our business to ensure a successful partnership with Stones River and our clients. The qualification process consists of a credit check, background check and a review of all rental history.
Lease agreements are done electronically through our software program as long as the applicant has an email address. Lease agreements are typically for 12 months except in special circumstances.
Security deposits are collected once a tenant is approved. This secures the property for that tenant and it remains in escrow until the tenant vacates. Rent is collected at move-in and each month thereafter on the 1st of the month.
We provide the option of monthly rent deposits directly to your bank account at no extra charge. Monthly statements are also emailed and posted directly to your owner’s portal to view. You can log in at any time and view statements that have been posted each month.
Inspections are very important in our effort to provide a quality product for both owners and tenants. Property inspections are done once a year. Inspections will be completed after a tenant vacates the property, or if tenant chooses to renew the lease, inspection will be done prior to lease renewal to determine the condition of the property. All of these inspections are included in our monthly management fee. Any additional inspections can be performed upon request for an additional fee.
As an owner, we know it can be very frustrating dealing with local utility companies. We take this hassle off of you each time a tenant vacates the property. We set up all utility services for your property while your property is vacant and pay for these services out of your property funds. Once a tenant occupies the property, utilities are transferred to tenant. Owners may be required to contribute additional funds to property account while property is vacant to cover cost of utilities.